Frequently Asked Questions
What items am I not allowed to store?
Flammable or toxic materials and liquids Explosives or any combustible items Illicit materials/ Illegal substances, items or goods Perishable goods No plants or animals Waste or items which could emit any fumes or odour
What is the minimum rental period?
A month or longer is preferred. Our minimum rental period is one month.
What are your modes of payment?
We charge monthly and take Visa, Mastercard, American Express, Debit, You also have the option of paying up front.
What if I rent the wrong unit size?
We can easily transfer you to a different sized unit if needed. Should you move into a bigger unit, the difference in cost between the units would have to be paid. If you choose to move into a smaller unit however, we would refund you the difference.
How much notice do you need before I move in?
You can move in as soon as your account is set up.
Can I reserve a unit?
Yes we have reservation options available.
When is my rent due?
Your self storage unit's rent is due at the beginning of every month.
Do I have access to power/electricity in my unit?
There is currently no power/electricity in the self-storage units.
What do I need before moving in?
Customers are responsible for the goods and valuable that they store in their units. We highly encourage that customers get the appropriate insurance packages to cover their stored items before they move in. A proper lock is also necessary before moving in while setting pallets on the floor before placing items would also be advisable.
Do I need to give notice to vacate my unit?
A 10 day notice must be given before vacating the unit.
Are my items covered by insurance?
Customers are not covered by any insurance by Minto Self Storage when they lease storage space. It is highly recommended that customers arrange for their own insurance package prior to moving in.